Yes. The NordCharge is equipped with multiple protection mechanisms: overcharge protection, short-circuit protection, overheating protection, and overvoltage protection. These systems ensure that both the power bank and your device remain reliably protected during the charging process.

Yes. At 5,000 mAh, it is well below the limit of most airlines and can be carried in hand luggage.

Yes. Thanks to the pass-through function, you can charge your smartphone while the NordCharge is simultaneously connected to a power source. This way, you remain ready for use at all times – particularly practical at your desk, when traveling, or when you need to be quick in the morning.

Thanks to the integrated battery percentage display, you can always see exactly how much energy is left in the NordCharge – in clearly readable percentages, not just approximate LED levels. This way, you always know whether there's enough charge left for your phone or if it's time to recharge the NordCharge itself.

Yes, provided your case is MagSafe-compatible. With most silicone, leather, and plastic cases, the magnet holds reliably, and wireless charging performance is maintained. For very thick cases or models with metal inserts, the magnetic force may be slightly weaker. For older iPhones, Samsung devices, and other smartphones, we recommend our AdarCharge Case. It significantly strengthens the magnetic hold and increases charging efficiency by up to 30%.

Yes. The integrated magnetic ring is designed to stay securely attached to the device even with stronger vibrations – whether you're running, cycling, on a train, or out and about with your backpack. So you can use your phone as usual without worrying about it falling.

Most devices are fully charged in about an hour – as convenient as from a wall socket. The actual charging speed depends on the smartphone model, the remaining capacity, and the ambient temperature.

The NordCharge is charged via the included USB-C cable. You can connect it to a power adapter, your laptop, or another USB-C power source. For particularly fast charging, we recommend a power adapter with Power Delivery (PD) and at least 18 W output. A full charge is completed within approximately 2 hours.

iPhone 12 and newer: direct magnetic and wireless use – simply dock, done.

iPhone 8–11, Samsung, Google, Huawei and other Qi-enabled devices: charge wirelessly. For magnetic hold, use the included magnetic ring or our AdarCharge case.

Older Samsung models (e.g., A-Series): do not support wireless charging – we recommend checking Qi compatibility beforehand.

Shipping is free for orders over €49 and is handled by DHL Express directly from Germany. Typically, your order will arrive within 2–3 business days in Germany, Austria, and Switzerland. After dispatch, you will automatically receive a tracking number via email so you can monitor your delivery at all times.

You have 14 days to thoroughly test the NordCharge. If you are not completely satisfied, simply send it back – you will receive a full refund or a new product if desired. For any questions, our support team is always available at support@a-dar.com.

Yes! The NordCharge Power Bank is designed for all smartphones. Simply get our AdarCharge Case with it, and it will also work with Samsung devices!